Terms and Conditions of Booking
By making a reservation at our property, guests agree to comply with the following terms and conditions:
1. Reservation Confirmation
The reservation is considered complete once the initial 50% payment has been made.
2. Cancellation Policy
We offer a Super Strict 30 Days cancellation policy that allows for a 50% refund up to 30 days before arrival.
3. Check-in and Check-out
Check-in is after 4:00 PM and check-out must be completed by 10:00 AM.
4. Number of Guests
Our property accommodates a maximum of 12 guests.
5. Guest Requirements
All guests must meet standard requirements, including a confirmed phone number, email address, payment information, agreement to house rules, submission of a copy of their passport, and acceptance of these terms and conditions.
6. Pet Policy
Pets are allowed with prior authorization and may be subject to an additional charge.
7. Events and Productions
Events, weddings, and productions may be allowed with prior authorization and will incur an extra fee to be determined based on the type of request.
8. Quiet Hours
Quiet hours are from 9:00 PM to 8:00 AM.
9. Security
The property is located in a gated community with 24-hour security. The house is equipped with smart locks, an alarm system, and security cameras.
10. Guest Responsibility
Guests are responsible for any damage caused to the property during their stay.
11. Acceptance of Policies
By making a reservation, guests agree to all house policies and rules detailed in our FAQ section and these terms and conditions.